Manager, Human Resources – Long Term Care

Markham, Ontario

Community Overview:

Our client is a non-profit charitable organization located in Markham Ontario, providing services to seniors under Unionville Home Society since 1967. The organization operates a long-term care home, rental housing for seniors, a seniors active living centre, and a life-lease apartment building. In addition, the organization provides community support services including an adult day program and geriatric outreach program. Their vision is to be a progressive community where older adults thrive; age well and live better.

Position Overview:

The Human Resources Manager provides human resources support and leadership to managers and employees on all Human Resources matters in a manner that supports the organization’s Mission, Vision and guiding principles and maximizes employee engagement. The Human Resources Manager provides guidance and direction in the areas of Employee/Labour Relations, Recruitment & Selection, Performance Management, Training & Development and generally provides HR coaching and support to the Management and employees. They will provide management for the development and implementation of all Human Resource and workforce planning and operations to support decision-making and to ensure staffing plans meet business needs, directives, policies, and long-term objectives. They will also oversee organizational transformation and design initiatives and recruitment strategies.

The Manager, Human Resources will champion and communicate the vision of the organization and the values of relationships and individuals, staff, teams, stakeholders, and partners.


  • Manages the development of long, medium- and short-term Human Resource plans ensuring that plans are linked and aligned with the overall strategic direction and financial plans and manages the development, implementation, and ongoing review/evaluation of plans as components of the larger strategic operational plan.
  • Manages Human Resource service delivery to support business operations including organizational structure design, FTE planning and management, advisory and guidance, recruitment approval processes, and re-organization planning and implementation initiatives.
  • Manages the learning and development function, including the effective oversight of all mandatory and compliance training, work in partnership with senior leaders, management and the Clinical Educator to understand needs and to investigate and recommend Learning Management programs in support of the overall Learning and Development Strategy and to ensure new learning and development programs and processes are well communicated and effectively used.
  • Briefs the Director of Business Operations on current/projected human resources, workforce planning and accommodation management issues and opportunities, provides strategic/business advice and presents recommendations and solutions.
  • Prepares and/or manages the preparation of recommendations, options, reports and responses to contentious issues, and information inquiries.
  • Plans, directs and manages HR dept. resources, including; hiring, orienting and training staff; motivating and inspiring staff to excel; providing development opportunities; conducting performance reviews; managing a broad range of employee relations matters, including discipline and hearing grievances and recommending dismissal. Identifies resource requirements.
  • As a member of the management team, contributes to management team deliberations and decision-making, including the development of strategies, problem-solving and issues management; ensuring that ongoing managerial activities are aligned with the organization’s Vision.
  • Conducts workplace investigations and recommends/implements corrective action as required, prepares materials in support of grievances and arbitrations, and conducts stage one grievance meetings.

Skills and Knowledge:

  • Must have Not-For-Profit experience, ideally in LTC/senior living/health care or community care/service or group housing
  • Knowledge of Human resource management theories, principles, practices and trends and strategies to direct human resource activities/projects/initiatives and provide expert advice, and input and support
  • Knowledge of legislation; collective agreements; policies and procedures; internal standards and guidelines (staffing, compensation, attendance support, return to work and employment accommodation, respectful workplace etc.) to provide advice, interpretation, application, and support
  • Knowledge of current and emerging trends and approaches related to HR, including talent management, succession management, leadership development, selection, workforce planning and managing diversity in the workplace
  • Leadership and ability to champion new, innovative initiatives that will enhance service delivery to the organization, and to direct, coach and support staff and to foster their engagement and motivation in the achievement of organizational goals and objectives
  • Project management skills to provide management of quality service delivery in the development and implementation of HR initiatives
  • Proficiency with relevant computer software and applications (e.g. Excel, Word, PowerPoint, Outlook, Internet/Intranet)
  •  Must be fully vaccinated against COVID-19


  • A competitive compensation package has been designed to attract qualified candidates.

Please apply in confidence to:

Christine Melnyk
Maxwell Management Group Ltd.
1-855.305.4078 ext. 214

Leaders Helping Leaders … We Welcome Your Valued Referrals! 

If this opportunity is not a fit for your background and experience please feel free to forward to any interested colleagues

We invite interested candidates to submit their resume in confidence. While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.


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