Located in Port Coquitlam, British Columbia, Hawthorne Seniors Care Community is a trusted provider of long-term and residential care services, dedicated to delivering compassionate, person-centered care to older adults. Our mission is to enrich the lives of our residents through collaborative care planning, professional excellence, and a supportive, home-like environment that values dignity, respect, and independence. We operate under the guidance of provincial standards, health authority expectations, and the core values of safety, quality, and community. We specialize in serving individuals with complex care needs, including dementia and related conditions, and are committed to fostering innovation in geriatric and palliative care. Through multidisciplinary teamwork, performance excellence, and evidence-informed practice, we ensure that every resident receives the care and attention they deserve.

We proudly maintain partnerships with families, healthcare professionals, and community organizations, while offering an inclusive and empowering workplace for our staff. At Hawthorne, we support the professional development and leadership growth of our team through ongoing training, mentorship, and a focus on collaborative success.

Position Overview:

Responsibilities:

• Provide leadership and day-to-day operational oversight to the Cottage care team, ensuring high-quality, resident-centered care delivery.
• Oversee the development, implementation, & evaluation of individualized care plans tailored to residents’ clinical and psychosocial needs.
• Mentor, guide, and support nursing and care staff through orientation, in-service education, performance evaluation, and ongoing professional development.
• Foster a collaborative care environment by engaging residents, families, and interdisciplinary team members in care planning and decision-making processes.
• Participate in quality improvement initiatives, including data collection and analysis related to key performance indicators, resident outcomes, and compliance audits.
• Ensure compliance with provincial healthcare standards, health authority policies, and relevant legislation, including infection control, safety, and risk management.
• Maintain adequate inventory of medical and care supplies, and oversee procurement within allocated budgets.
• Refer appropriate residents to specialized services such as geriatric psychiatry, and ensure timely completion of assessments and related documentation.
• Support the leadership team with strategic planning, budgeting, human resources, and decision-making in areas affecting resident care and staff operations.
• Promote positive working relationships with families, community partners, and external stakeholders to uphold the organization’s reputation for compassionate and quality service delivery.
• Proficient in electronic health documentation systems (e.g., PointClickCare, MDS RAI, Excelleris) and Microsoft Office applications.