Located in Port Alberni on Vancouver Island, British Columbia, Tsawaayuus Rainbow Gardens is operated by the WestCoast Native Health Care Society and serves as a culturally inclusive long-term care and assisted living home with a strong commitment to Indigenous values, traditions, and community. Tsawaayuus Rainbow Gardens is a multi-level care community providing 44 complex care beds, 10 assisted living units, in addition to 68 independent living apartments within the campus of care. We are dedicated to delivering compassionate, person-centered care that honours the physical, emotional, spiritual, and cultural needs of our Elders.

At Tsawaayuus Rainbow Gardens, we recognize the importance of holistic wellness and strive to provide a home-like environment where all residents, Indigenous and non-Indigenous alike, are treated with dignity, respect, and a deep sense of belonging. Our interprofessional team works collaboratively to uphold high standards of clinical care while fostering a sense of connection, cultural safety, and empowerment for residents and their families. We are proud to provide a workplace where staff are supported through mentorship, professional development, and the opportunity to be part of meaningful, community-driven care.

Position Overview:

Responsibilities:

• Provide leadership and day-to-day supervision to direct care staff, including nurses, care aides, and activity personnel, ensuring quality resident care and staff performance.
• Assign, adjust, and coordinate work schedules, monitor care delivery, and take corrective action as needed to maintain high standards and resident safety.
• Promote interprofessional collaboration by mentoring staff, assessing clinical skills, and modeling best clinical practices.
• Lead or participate in the investigation and resolution of resident and family complaints, implementing corrective actions where appropriate.
• Collaborate with the Quality Resource Lead and participate in quarterly check-ins, site visits, and quality improvement initiatives, reporting to both the Board of Directors and Island Health.
• Support care conferences and interdisciplinary rounds (e.g. post-fall, least restraint, palliative) to ensure optimal resident management.
• Ensure timely and accurate submission of clinical data to CIHI, conduct internal audits, and apply findings to improve resident care plans.
• Support staff learning by identifying educational needs, contributing to the development of learning objectives, and evaluating outcomes of training programs.
• Assist in recruitment, hiring, and onboarding of staff, including input into orientation program development in collaboration with senior leadership.
• Contribute to quality improvement, change management, and risk management activities, including conducting safety audits and evaluating changes in practice.
• Participate in staff performance evaluations, resource planning, and budgeting, including identifying equipment needs.
• Support the review and implementation of clinical policies, procedures, and decision support tools.