Director of Social Work, Programs and Support Services, Not for Profit, Long Term Care

Location:Ottawa, Ontario

Maxwell Management Group Ltd. is proud to partner with The Bess and Moe Greenberg Family Hillel Lodge in the search for a Director of Social Work, Programs & Support Services.


Located in the West end of Ottawa, Hillel Lodge has served as a home for individuals in need of long-term personal care since it officially opened its doors in 1965.   With a current complement of 121 beds and housed within a thriving 13-acre Jewish Community Campus, we provide a wide range of programming and events to meet the diverse needs of our residents, their families and the larger community which we serve.
The keystone of our mission statement is to provide compassionate long-term care that empowers residents to lead full and engaged lives in a welcoming Jewish environment.
Our vision is to continually strive to be at the forefront of person-centred long-term care.
Based on our own guiding principles as well as the Torah commandment to honour thy father and mother, our residents are the most important focus of our attention and ongoing efforts. The services provided to our residents are organized to offer options and opportunities to address each resident’s physical, emotional, psychological, and spiritual needs, including end-of-life care.

Position Summary:

Reporting to the CEO and serving as part of the senior leadership team, the Director of Social Work, Program & Support Services is responsible for the leadership and management of Programs and Support Services in accordance with the Mission, Vision, and Values of the Home, Resident Bill of Rights, policies, collective agreements, applicable legislation and professional standards.


Life Enrichment Services (Recreation):
  • Ensures that Residents’ needs are clearly identified and documented.
  • Monitors Resident Services plans and Team plans regularly and works with staff to ensure plans are met.
Volunteer Services:
  • Oversees volunteer program to respond to the resident’s identified strengths, needs and wishes.
  • Oversees and acts as a support to the recruitment and selection of volunteers.
Pastoral Care Services:
  • Oversees Pastoral Care Services.
  • Build linkages with external relevant community and spiritual contacts.
Financial Accountability:
  • Identifies area budget needs and issues and participates in development of annual budget.
  • Monitors budget on a monthly basis and explains any significant variances.
Health and Safety:
  • Ensures that the requirements of the Occupational Health and Safety Act Sections 25, 26, 27 and 28 are met. All management staff will be evaluated annually on these standards.
Legislation and Policy Accountability:
  • Ensures compliance with the Fixing Long-Term Care Act, 2021, Regulation 246/22 and all applicable legislation.


  • Must hold a certificate of registration with, and be a member in good standing with the Ontario College of Social Workers and Social Service Workers.
  • Degree in Social Work plus 3 years of relevant experience.
  • Minimum of 2 years’ experience in a leadership position.
  • Experience working in a healthcare organization, preferably LTC.
  • Familiarity with Jewish religion, customs, and culture an asset.
  • Excellent written and verbal English communication skills.


  • A competitive salary has been developed to attract a dynamic person.

Please apply in confidence to:

Chris Hepburn
Maxwell Management Group Ltd.
1-855.305.4078 ext. 207

Leaders Helping Leaders … We Welcome Your Valued Referrals! 

If this opportunity is not a fit for your background and experience please feel free to forward to any interested colleagues

We invite interested candidates to submit their resume in confidence. While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.


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