Our valued client is a not-for-profit service agency that has provided leadership in service to seniors and developmentally disabled individuals since 1968.

They have three operating divisions.

• Nithview Community in New Hamburg – Independent Living, Retirement Assisted Living, Long-Term Care
• Greenwood Court in Stratford – Independent Living, Retirement Living, Advance Care Plus Suites, Long-Term Care
• Aldaview Services in New Hamburg provides support to people with developmental disabilities

As a valued member of the team, the Executive Director will provide daily operational leadership and direction while demonstrates a commitment to the quality of resident care by providing services in accordance with the organization’s vision, mission and values.  Nithview’s mission is “Making Every Day Matter”.

The Executive Director is accountable for the effective and efficient operation of all aspects of Nithview Community, in accordance with standards, policies and practices of Nithview Community and TCMH and in compliance with legislative and regulatory requirements including:

• Resident care
• Dietary services
• Recreation services
• Environmental services
• Administration
• Maintenance and property management

• Overseeing all committee activity related to the operation of Nithview Community and participating as required
• Preparing reports for the Ministry, TCMH Corporate Office and others, as required
• Developing the annual operating and capital budgets, in cooperation and consultation with the Chief Financial Officer
• implementing corrective strategies when there is a budget/plan variance, to ensure the overall achievement of objectives
• Developing marketing, talent and training plans and Continuous Quality Improvement (CQI) targets
• The effective promotion and development of Residents’ and/or Family Councils; attendance at Residents’ and Family Council meetings, upon invitation; addressing suggestions, new initiatives, concerns and/or complaints; providing effective follow-up and resolution on all issues identified by the Councils
• Actively promoting Nithview Community and, in cooperation with TCMH, overseeing all marketing activities such as: marketing materials, tours, community outreach and advertising & promotion
• Working together with the TCMH Maintenance Department, to ensure that the buildings and property are maintained in accordance with TCMH standards and in compliance with legislative and regulatory requirements
• Building and sustaining a high-performing team that is capable of delivering quality work and meeting goals
• Able to identify and organize the necessary resources (i.e. people, budgets, technology systems and knowledge) to deliver the required results and generate group cooperation and commitment from employees
• Able to create accurate and objective assessments of what needs to be done and in what order
• Able to identify opportunities for improvement that are both pragmatic and resourceful and in the best interest of all stakeholders
• Able to understand the changing and multiple needs of current and future Residents, TCMH, LHINs, government, etc., with a view to providing what is best for the Resident (resident first approach)
• Assisting with TCMH projects and activities as required
• Promotes the Residents’ Bill of Rights and the philosophy and practices of resident centered care and respect in all residents’ encounters and decisions.

 QUALIFICATIONS: