Our Valued client is seeking an:

Assistant General Manager, Retirement Suites

 Vancouver, BC  

This leading provider of seniors’ housing is a four time winner of the Order of Excellence award, awarded for outstanding performance in the area of quality.

  • 95% of families rank them as good to excellent 
  • 97.9% of the staff say they are proud to work for the organization.

You’ll feel the warmth as soon as you walk through the door. This brand new Retirement Residence is both elegant and cozy with a dedicated and caring staff that go above and beyond for their residents’ well-being and happiness. Their philosophy is simple – life is precious. A healthy spirit, body and mind are essential for a long and fulfilling life.

Position Overview:

The Assistant General Manager is responsible to assist and support the general manager with the overall operation of the community, while also assuming the primary responsibility for:

  • Marketing the community to potential residents and their families, their trusted advisors and influencers and the external community.
  • Provide comprehensive service integration for the benefit of each resident from initial contact, admission and on a continuing basis for the community.

Responsibilities:

  • Participates in and contributes to the Company’s Quality Improvement program.
  • Assists the general manager in the recruitment, interviewing and selection of department managers and sales associate(s).
  • Acts as a lead contact person, conducts tours, and occupancy agent for the community.
  • Ensures new residents’ admission is completed seamlessly and smoothly.
  • Provides contact with the community and stimulates community involvement through presentations, committee representations, and other marketing techniques.
  • Accomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans by
    • contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change;
    • forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions including recommending selling prices; monitoring costs, competition, supply, and demand;
    • planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans; and  facilitating home tours and ensuring the seamless relocation of resident’ s transition.
  • Assists the general manager with directing the overall operation of the residence activities.
  • Assists with planning and adheres to operational /marketing budgets.

Qualifications:

  • 3 to 5 years experience in the management of health care, hospitality, residential care or other people-focused service.
  • Post Secondary education in related studies from a recognized Community College or University.
  • Course(s) in Gerontology and Marketing an asset.
  • Demonstrated superior communication and leadership skills
  • Literacy in Windows, Microsoft Office, with an adaptability to handle database programs, and emergency response system
  • Demonstrated ability to work independently with a commitment to achieve deadlines
  • Must be able to communicate both written and orally in the English language

Compensation:

  • A competitive compensation package including bonus structure has been designed to attract star performers

 

 

Please apply in confidence to:

Chris Hepburn

Maxwell Management Group Ltd.

chris@maxwellmanagementgroup.com 

1-855-305-4078 ext. 207

    • We invite interested candidates to submit their resume in confidence. While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

” Leaders helping Leaders, we welcome your referrals”
If this opportunity is not a fit for your background and experience
please feel free to forward to any interested colleagues.

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