Are you passionate about working with seniors?

 Are you ready to join a team that believes in enriching the lives of every senior, every day, in every interaction?

Are you looking for a role where your opinion will be highly regarded as a valued member of the team?

Look no further – this is the position for you!  

Call us now for all of the details!  

Our valued client is seeking a:

Lifestyle and Program Manager, Retirement Living, North York, ON

Company Overview:

We are dedicated to providing the best environment for our residents. Our staff and medical team share a passion for nurturing others and have been trained to provide a high quality of care. Our communities foster a friendly, welcoming and inclusive environment so that residents and staff feel like they are part of a family.

Position Overview:

The Lifestyle and Program Manager is responsible for developing and coordinating meaningful programs and services to meet the social, physical, intellectual, emotional, vocational and spiritual needs of all residents.   The successful candidate will assist in maintaining a safe and secure environment for residents, visitors and other staff members.


  • Develops, implements and evaluates diversified and meaningful programs;
  • Develops and prepares communication tools (newsletters, posters, notices, calendars, etc.) designed to provide residents, seniors located in the community and volunteers with information regarding current and future activities and special events;
  • Enhances programming and fundraising efforts by coordinating all aspects of the volunteer program for independent lifestyles, and ensures the effective utilization of human and financial resources;
  • Assists the Executive Director with tours, move-ins, and generating leads for potential new residents;
  • Responds to resident or family member concerns in a timely manner and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Executive Director;
  • Co-ordinates Resident Council as delegated by Executive Director;
  • Utilizes community resources to assist in providing recreation opportunities where appropriate;
  • Plans evening and weekend programs/activities as required;
  • Participates as a member of the work team and provides support to other team members as required;
  • Recruits, orients, supervises, recognizes and evaluates volunteers;
  • Supervises Activity Aides, volunteers, including recruiting, orientation, training and development requirements;
  • Participates as a member of the site management team to develop strategic plans and resolve site specific issues;
  • Forecasts, monitors, and manages expenditures from funds allocated to the budget;
  • Collaborates with the marketing team to develop events that support marketing’s business plan for the residence.
  • Promotes the residence and its activity programs through monthly activity calendars, newsletters, other print media, as well as, digital media (e.g. website);


  • Three years plus of related experience ideally in a retirement, long term care or health care environment (preferred, but not required);
  • Graduate of a post-secondary education program relating to recreation, gerontology, social work or equivalent related experience considered an asset;
  • Previous management experience with people and financial budgets considered an asset;
  • Experience in a customer service environment;
  • Intermediate computer skills (Microsoft Office products including Microsoft Publishing);
  • Current First Aid/CPR Certificate required.
  • Effective communication (written and verbal) and interpersonal skills (including the ability to interact with residents, family members, community professionals and various health care agencies);


  • Excellent compensation package designed to attract star performers.

Please apply in confidence to:

Chris Hepburn

Maxwell Management Group Ltd. 

1-855-305-4078 ext. 207


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