Maxwell Management Group Ltd. is currently recruiting for a:

                                                   General Manager, Acute Healthcare, Hamilton, ON                                                                              Patient Food Services Operations


This is the perfect opportunity for a proven leader of healthcare patient food services!

The General Manager is responsible for all aspects of the operation within the Hospital setting including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. This position reports to the Regional Director of Operations and has a team of Managers and unionized employees. The General Manager must be prepared to work week days and sometimes evenings and weekends.

Patient food service includes operations, purchasing and production. The successful candidate will assure adequate staffing within budgeted guidelines. They will also assure the implementation of on the job training and staff development. Day-to-day administration of the collective agreement and monitoring employees’ performance is also a key performance indicator of the job.


  • Assure quality control procedures are monitored, maintained and established operating practices are strictly followed.
  • Responsible for all aspects of hospital patient food services including: budgeting, financial management and weekly analysis and maintaining both client and Company standards to assure a safe environment for all patients and employees.
  • Establish Quality Control procedures and ensure they are monitored and maintained through strict adherence to Operating Best Practices.
  • Ensure adequate staffing levels within budgeted guidelines and the proper implementation of on-the-job training and on-going staff development.
  • Responsible for the day-to-day administration of the collective agreement and monitoring of employees’ performance.


  • You have post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, branded retail food service environment; multi-unit management experience is a must.
  • You must have Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or will to complete within 90 days of hire).
  • You must have strong experience in dealing with labour relations issues.
  • You have proven financial management skills, including ability to control product and labour costs on a weekly basis.
  • You have strong catering experience, including demonstrated experience hosting large events.
  • You have experience working with branded concepts i.e. Tim Hortons, Pizza Pizza, etc.
  • You have strong management skills, capable of motivating, leading and developing associates.
  • You have excellent client relationship and communication skills.
  • You are a highly organized individual.
  • Your knowledge of Microsoft Office and any POS System is an asset.
  • A Great Attitude!


  • Excellent compensation and vacation package as well as a full benefits package designed to attract star performers
Please apply in confidence to:
Chris Hepburn
Maxwell Management Group Ltd.
1-855-305-4078 ext. 207

We invite interested candidates to submit their resume in confidence. While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

Key Word Search:  Manager, Nutrition, Food Service, “General Manager”,  “Dietician”


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