You will value the emphasis put on people within this organization. Great careers, ongoing career development, comprehensive training, flexible work arrangements, tuition reimbursement, employee discount programs, mentorship and bursary programs, as well as one of the top benefit packages within the industry are only the beginning. If you want to learn more about why many of the brightest, best, and most compassionate healthcare experts join this organization, we invite you to talk to us! Come make a difference!

Our client, a leading provider of healthcare services in Canada for several decades, is currently seeking a Director of Regional Operations, Retirement, to join their progressive management team overseeing  Retirement Communities across Eastern Ontario.


As a valued member of the team, the Director of Regional Operations, Retirement, demonstrates a commitment to the quality of resident care by providing services in accordance with the organization’s vision, mission and values.

To manage and lead all aspects of the operations in Retirement Communities across Eastern Ontario in a manner that enables exemplary standards of customer service in all aspects of service delivery, the achievement of strategic goals, and optimizes shareholder value, consistent with the Mission, Vision and Values of the organization.


  • Provide overall operational leadership to the Retirement Communities across Eastern Ontario, including but not limited to: Customer Service, Quality Improvement, Food and Beverage Services, Leisure and Residence Services, Risk Management, Health & Safety Management, Facilities Management, Human Resources Management and Financial Management.
  • Lead and support General Managers of respective Communities in achieving all key performance standards.
  • Understand and fully execute organization’s HR processes – staffing/recruitment, performance management, coaching/mentoring, compensation and talent development.
  • Develop annual operating plans and capital budgets and execute, monitor, report results and take corrective action as required.
  • Represent the organization’s brand in a professional manner consistent with the values of the organization in all external dealings.
  • Significant travel  across Eastern Ontario is required, along with presence at head office


  • Graduate of a post-secondary education program in business, hospitality, health care, administration or other relevant program.
  • Preference given to Master’s level degree from an accredited university in a related program.
  • Proven leadership experience and abilities in progressively senior operational positions.Sound knowledge of health and service administration, human resources, finance and information management.
  • Sound knowledge of health and service administration, human resources, finance and information management.
  • Understanding of and knowledge of all aspects of Senior Living in Canada.
  • In-depth knowledge of the Ontario health care system and all of its components and players including legislation under the RH Act 2010.
  • Strong leader and people manager – demonstrated ability to set direction, lead and drive change in an organization and to create a highly engaged team.
  • Able to deliver results; strong operational skills.
  • Team player; highly collaborative.Committed to excellence, continuous improvement and lifelong learning.
  • Committed to excellence, continuous improvement and lifelong learning.Effective verbal and written English communication skills required.
  • Effective verbal and written English communication skills required.


    Competitive compensation package designed to attract star performers.
Please apply in confidence to:
Maxwell Management Group Ltd.
1-855-305-4078 ext. 206


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