Our client, a family run business, is seeking a:

 Business Manager, Retirement Living

Burlington, Ontario 

 Interested in working for a retirement community that sees you as family?

Apply Today, this is your chance!

Company Overview

Ideally situated in North Burlington, Heritage Place is set within the growing community of The Village of Walker’s Green.  It offers the best of both worlds: backing onto green space provides a perfect backdrop to enjoy the changing seasons, while a short distance away are all of the conveniences of a busy city.

Explore the numerous walking trails around Shore Acres Creek or walk next door to the Tansley Woods Recreation Centre where you can join in one of their programs or have a swim in the 25-metre pool.

Nearby, you’ll find convenience stores, Millcroft Shopping Centre, golf courses, restaurants, banks and Bronte Creek Provincial Park.

Position Overview

The Business Manager is accountable to the General Manager for the complete management of the administration office and functions as a member of the Senior Leadership Team.  This includes the effective management of all financial accounts, including resident accounts and staff records. The Business Manager is also responsible for the preparation of monthly financial statements, updating audit working papers and submitting for review to GM and ownership on a timely basis.

The Business Manager is required to perform their duties in a manner consistent with Heritage Place values and principles and demonstrate customer service excellence.


General Administration

  • Establishes internal mechanisms and audits to ensure records (paper and electronic) are utilized, stored, maintained, retained and destroyed as per Heritage Place policies;
  • Maintains confidentiality of all financial, personal and resident data;
  • Archives all files, bank statements, AP cheque registers, journal entries,  etc., as required;
  • Sets up and maintains staff passwords for computer & ORCA Tutor access
  • Attend staff meetings as required and participates in the Senior Leadership Team;
  • Performs reception duties and acts as an assistant to the GM as required;
  • Acts as Administrator for PCC and ADP software set up and ensures that trained back up for billing & payroll functions is in place;
  • Acts as Staff Development & Training Coordinator, assists the GM in developing an annual master education calendar, and tracks all staff training to ensure all ORCA and RHRA requirements are met.

Human Resources

  • Responsible for maintaining all personnel files and checklists to ensure all required documentation is obtained and on file;
  • Flags performance appraisals that are due for staff in all departments;
  • Serves as a member of the Employee Relations Committee and ensure that the Terms and Conditions of Employment are adhered to in all HR matters;
  • Monitors absenteeism records and coordinates the Attendance Management Program;
  • Maintains Seniority List and posts as required.


  • Maintains all employee payroll files (status changes, wage rate changes, ROE, termination records);
  • Verifies all payroll reports and submits to ADP;
  • Prepares payroll analysis report and submits to GM for review;
  • Reviews trial T4 for errors and distributes final T4 slips to staff;
  • Ensures benefit administration is initiated for new employees and contributions are checked for accuracy and submitted as required;
  • Reconciles T4 summary at year end;
  • Acts as Administrator of the employee benefit program; reviews rates and details of program with GM and recommends revisions or changes when required;
  • Update Excel payroll spreadsheet at month end using the ADP reports;
  • Query any wages and vacation accrual discrepancies.

Accounts Payable

  • Ensures all invoices are coded &  processed on a timely basis;
  • Prepare cheques for payments, distributes cheques and files invoices.

Accounts Receivable

  • Creates and maintains resident files in PCC;
  • Enters & updates all accommodation rates and miscellaneous charges;
  • Prepares all resident billings;
  • Applies all payments to resident accounts and processes EFT batches monthly;
  • Prepares and sends notice of increase letters;
  • Enters discharge or deceased dates into PCC and prepares final bills;
  • Reconciles & distributes refund cheques if required;
  • Prints Point Click Care reports from month-end data and ensure PCC report and Month End documents match;
  • Tabulate Excel AR spread sheet using the PCC report/month end data.


  • Must have minimum 3 years’ experience and possess proven office administration and accounting skills;
  • Must be proficient in Microsoft WORD,  EXCEL, OUTLOOK, E-MAIL and Internet use;
  • Must be proficient in payroll administration using ADP;
  • Must be proficient in the use of Quickbooks and Point Click Care;
  • Must have the ability to multitask in a fast paced environment;
  • Must have the ability to work in a team and in a self-directed manner following guidelines;
  • Must have the ability to prioritize tasks in an organized manner and maintain concentration;
  • Must have excellent leadership and accounting skills.
  • Knowledge of Retirement Home environment an asset.


  • A competitive salary and benefit package has been designed to attract star performers.
Please apply in confidence to:
Chris Hepburn
Maxwell Management Group Ltd.
1-855-305-4078 ext. 207

We invite interested candidates to submit their resume in confidence. While we appreciate the interest of all applicants, we will contact only those selected for interviews.

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.


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