Reporting to the Director, Health Services, the Administrator provides day-to-day operational leadership and oversight for the Long Term Care Facility including managing staff, financial matters, and overseeing the allocation of operational and capital resources and operations for all departments. The incumbent, in consultation with the Director, develops the facility business plan, capital, and operational budgets. The Administrator manages the operations of the facility according to the current legislation, regulations and requirements of all governing or oversight bodies, as well as the overall strategic plan. The Administrator maintains healthy employee and labour relations, and represents the facility in community and family relations.
- Change Management – Able to identify, implement, and communicate organizational changes successfully to relevant stakeholders.
- Coaching – Engages in regular, structured discussions with employees in order to encourage and improve individual employee performance, and attain organizational objectives.
- Continuous Improvement – Strives to improve job responsibilities through developing skills and increasing knowledge.
- Cultural Sensitivity – Promotes an inclusive environment exemplified by understanding all cultural groups.
- Health and Safety Leadership – Ensures that employees are following health and safety policies, procedures and regulations. Models appropriate behaviours.
- Innovative – Able to think outside of the box in order to develop creative and new solutions or products that meet current and future needs.
- Leadership – Works well with a wide range of individuals to provide support, coaching, encouragement, and direction.
- Negotiation – Gains support of ideas, proposals, and solutions from others; reaches deals and compromises on what will work best for the organization; considers other opinions while holding strong to firm directions and goals.
- Resource and Fiscal Management – Uses resources such as human capital, supplies, products, materials, and other useable items effectively and with foresight to available and limited funds.
- Results Orientation – Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.
- Strategic Thinking – Analyzes and interprets the strategic direction of the organization. Has a clear and firm understanding of the vision, mission, values, and objectives of the workplace and uses that information to develop responsibilities, tasks, goals, and initiatives that align with long-term plans and growth.
- Promote the spirit of teamwork and “engagement” among department members to create a workplace culture consistent with the overall vision, principles and values.
- Plan and maintain work systems, policies and procedures; pre-consult with staff to establish targets, goals and projects.
- Conduct performance management through ongoing informal feedback and annual formal evaluations. Create and manage departmental succession plan in consultation with the Director of Workplace Engagement Services.
- Maintain a safe, physical and psychologically healthy work environment; hold daily risk management meetings.
- Chair quality improvement committee, ensuring quality improvement plans are in place to ensure quality of care and safety for residents.
- Ensure and support staff education to meet Ministry regulations, and encourage development to meet current and future needs of managers and front line staff.
- Participate and/or facilitate internal committees and teams and represent facility at external committees and interest groups such as, public health, long term care committee, AdvantAge Ontario and regional LHINs
- Prepare the operational budget, capital budget and business plan for the facility, in consultation with the Director of Health Services and departmental managers.
- Maintain healthy employee and labour relations with all employees and the current unions.
- Provide strategic leadership throughout the facility; administer collective agreements and ensure appropriate staffing levels
- Ensure and support healthy and robust Family and Resident Councils in accordance with the Ontario Association of Resident Councils, to provide a voice and for residents and families and promote healthy relations with councils and management.
- Administrator’s Certification in Long Term Care Management.
- Post-secondary degree in Business or Health Studies.
- Four years of progressively responsible previous experience in a supervisory or managerial role in long term care.
- Two years supervisory experience in a unionized environment.
- Demonstrated experience in coordinating strategic and engagement-planning initiatives.
- Experience with budget preparation and management.
- Effective leadership skills, with a strong focus on mentoring and motivation of employees.
- Ability to delegate, set expectations, and monitor progress of all direct reports.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- A competitive compensation package including benefits, has been developed to attract a dynamic leader.
Maxwell Management Group Ltd.
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