The Administrator is accountable to the Chief Executive Officer for the provision of high quality care and services while maintaining a safe and healthy environment for residents of the home and staff. Through effective leadership, planning, direction and oversight, the Administrator has the responsibility for the overall operations of this charitable non-profit 228 bed long-term care home within the allocated resources, and oversees all financial and operating matters. This position will be responsible to ensure that all operational activities align to our Mission, Vision, Values, Strategic Pillars, and annual business plan.
- Plans, co-ordinates, directs and monitors the effectiveness of all operational activities and various functions of the Home;
- Provides leadership and direction to ensure all aspects of Quality Improvement Program are carried out as scheduled (Quality Management plan, corporate indicators, monthly QI schedules, currency of policy & procedure manuals), and privacy of information legislative requirements are met;
- Ensures all standing committees are functioning with terms of reference outlining their function and area of responsibility;
- Recruits, orientates, coaches, and mentors all department managers;
- Develops and implements in conjunction with the CEO, Human Resource policies and procedures, develops and maintains labour relations strategy and relationships, and manages grievances promptly;
- With Director of Finance leads development and manitenance of annual operating and capital budgets, including forecasting wage and cost increases;
- With the Director of Finance develops policies and procedures for the Home’s business functions including overseeing effective and efficient procurement and supply control procedures in all departments;
- Ensures MOHLTC and other required reporting is complete, accurate and on time;
- Acts in a leadership capacity to ensure that all employees within home foster positive customer service with residents and families, responding promptly to concerns, mediating a satisfactory response and implements measures to prevent reoccurrence;
- Works to build trusting and transparent relationships with residents and families;
- Leads development of community partnerships with health service providers, networking groups, and other community agencies, building strong relationships and enhancing collaboration with Toronto Central Local Health Integration Network (TC LHIN);
- Contributes to development and creation of a safe work culture, orienting staff, conducting regular safety audits and department inspections, and ensuring direct reports adhere to the OH&S Act and Regulations, all policies and procedures;
- Works with Human Resources, leading WSIB claims and RTW program;
- On-going preparedness for annual RQI process; managing complaints and critical incident reporting; leads and facilitates corrective action plans related to MOHLTC requirements and buiding good working relationships with relevant Ministry personnel;
- Understands and interprets all components of related legislation for staff, residents and families, and ensures presence of necessary systems and processes to achieve and sustain legislative compliance;
- Participates in development of privacy and computer network and system policies;
- Fulfills accountability as Assistant Privacy Officer;
- Monitors compliance with privacy requirements in all aspects of operations and works to provide staff with the knowledge, skills and expertise related to all systems and programs.
- Post-secondary degree/diploma in health care administration, business or social services, Master’s degree an asset (e.g. MHA, MScN, MBA);
- Long-Term Care Administrator Certification (minimum of 100 hours of instruction) as required by the LTCHA;
- Registered health care professional status or designated professional is a definite asset (e.g. Dietician, RN, RPN).
- Progressive experience including management of a Long-Term Care Home;
- Proven record in clinical care management, quality improvement, financial management, organization development, communication and human resource management;
- At least three years’ experience in managerial or supervisory capacity in health or social services sector of significant size;
- Current knowledge of geriatric/long-term care best practice and standards.
- Excellent compensation package and full benefits package designed to attract star performers.
We invite interested candidates to submit their resume in confidence. While we appreciate the interest of all applicants, we will contact only those selected for interviews.
If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.